Symptoms
O365 task fails with output message:
"Unable to find com.parallels.pa.service.dns.domain.DnsZone with id <ID>".
The following entries can be found in poa.log :
Sep 24 21:30:38 WINMN : DBG [task:1492570:135244 1:7136:1c14 SAAS 2027584786]:
[ Plesk::APS::DNSAspect::updateResources] Generating new records
Sep 24 21:30:38 WINMN : DBG [task:1492570:135244 1:7136:1c14 SAAS 2027584786]:
[ `anonymous-namespace'::Target::guessDomainID] Looking for domain [somedomain].onmicrosoft.com
Sep 24 21:30:38 winmn : DBG [task:1492570:135244 RequestProcessor-66 pau 2027584786]:
com.parallels.pa.corba.ServiceInvoker DomainManager invocation failed
This domain is absent in PCP > Domains, but shown under Customers > Resources > Domains tab. An "unforeseen error" appeared after an attempt to click on it:
Detail
Module: "DomainManager", code = "1" Message: "java.lang.NullPointerException".
Cause
Database inconsystency.
Resolution
Please contact Odin Technical Support to get the issue resolved.