Symptoms
Removing a resource type from a service template results in the following error:
Error:
0 resource(s) were successfully deleted, 1 resource(s) were not deleted.
Cause
There are still some subscriptions with non-zero usage of this resource.
Resolution
The ultimate goal is to eliminate usage of the resource in question. This will unblock its removal.
- Subscriptions should be cancelled and destroyed on the Billing side. It triggers resource unprovisioninig on the Operations side and nullifies usage of this resource.
- Resource rates should be deleted from Billing service plans.
- The service template should be deactivated.
- After that, the resource type can be deleted from the service template.
If after the above actions, the issue still occurs, please contact Odin Technical Support to fix the inconsistencies.