Symptoms

Removing a resource type from a service template results in the following error:

Error:
0 resource(s) were successfully deleted, 1 resource(s) were not deleted.

Cause

There are still some subscriptions with non-zero usage of this resource.

Resolution

The ultimate goal is to eliminate usage of the resource in question. This will unblock its removal.

  1. Subscriptions should be cancelled and destroyed on the Billing side. It triggers resource unprovisioninig on the Operations side and nullifies usage of this resource.
  2. Resource rates should be deleted from Billing service plans.
  3. The service template should be deactivated.
  4. After that, the resource type can be deleted from the service template.

If after the above actions, the issue still occurs, please contact Odin Technical Support to fix the inconsistencies.

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