Search Engine: Elastic

Article ID: 127727, created on Dec 9, 2015, last review on Jul 14, 2018

  • Applies to:
  • Plesk Automation
  • Service provider products licensing

Plesk Automation will enter an Extended Support status on January 1, 2017. This status will last for twelve (12) months during this period only paid support will be provided.

Support for direct Odin customers

The listed support options are for Odin Partners and for customers who purchased the product directly from Odin:

24/7/365 email, phone

Support for customers, who purchased a license from Odin Partner

24/7/365 email

Note: If you purchased your product from Odin Partner, we recommend you to use support from that provider. Odin partners are fully trained by Odin and deliver best-in-the-industry support for Odin products running on their infrastructure.

Self Service Support

You can find all the available online support resources at the Self Service Support Resources page.

You can use the product documentation, Knowledgebase, find a solution or ask a question on the Odin Forum. The user community is supported by Plesk Experts, Odin support staff, and engineering resources.

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