Symptoms

Task Uninstall FPSE support for virtual web server fails with error there is no website:

Task name   Uninstall FPSE support for virtual web server 1001 on host 'host.tld' (host_id=10, sub_id=1000000, domain=d1000000.com, w_id=100000).
Method name taskUninstallFpseOnWebSite on OBJREF:iis:0:getDomainService:1000
Last execution output   Application pool for domain service (ds_id = 1000) not found.

The following data can be found in poa.log:

Feb 15 21:01:56 osscore.domain.tld : DBG [task:13816434:9936 RequestProcessor-3249 pau ]: com.parallels.pa.service.db.ejb.DBServiceBean Executing non-locking query: ' SELECT ap.user_id AS user_id FR
OM iis_app_pools ap INNER JOIN iis_webvdirs wd ON ap.app_pool_id = wd.app_pool_id INNER JOIN iis_webvsrvs ws ON wd.srv_id = ws.srv_id AND wd.is_root = 1 INNER JOIN iis_domain_services ds ON ws.srv_id =
 ds.basic_srv_id WHERE ds.ds_id =  ?'. Parameters: [2456] [sqlpid: 1374]
Feb 15 21:01:56 osscore.domain.tld : DBG [task:13816434:9936 RequestProcessor-3249 pau ]: com.parallels.pa.corba.ServiceInvoker Service invocation for service DBService$$$view6 took 13 ms
Feb 15 21:01:56 osscore.domain.tld: DBG [task:13816434:9936 1:2457:af3edb70 lib ]: [ iis::AppPoolHelper::poolUserIdByDS] {module_id="IIS"; code="33"} Application pool for domain service (ds_id = 1000) not found.
Feb 15 21:01:56 osscore.domain.tld : DBG [task:13816434:9936 1:2457:af3edb70 IIS ]: [ iis::DomainService_impl::mpfUninstallFPSE] <=== EXIT (by exception) [0.040213]

Cause

Software-related issue #POA-91371: removing subscription that has a domain with FrontPage extension enabled will cause a failure of task Uninstall FPSE support for virtual web server.

Resolution

Obtain subscription ID from the task parameters and make sure it does not exist in OA. In addition login to web server and make sure the site has been removed as well. If both conditions are true, the task can be just canceled as it is related to non-existent entity.

To avoid such problems please disable FrontPage support for domain before removing subscription. Please contact your TAM/PTA to trace the status of the issue #POA-91371.

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