Search Engine: Elastic

Article ID: 127667, created on Dec 2, 2015, last review on Dec 2, 2015

  • Applies to:
  • Operations Automation 6.0


RAM performance graphics are incorrect in OACI ( almost all the time 100% usage ). prlctl statistics VM_name command shows incorrect output. Both guest.ram.usage and guest.ram.cached values should not equal zero.

[root@pcsnode ~]# prlctl statistics VM_name|grep guest.ram
    guest.ram.usage:        1954
    guest.ram.cached:       0        4095


[root@pcsnode ~]# prlctl statistics VM_name|grep guest.ram
    guest.ram.usage:        0
    guest.ram.cached:       0        0


Outdated guest Tools in VM

[root@pcsnode ~]# prlctl list -i VM_name|grep Tools
GuestTools: state=outdated version=6.8.23717.1100559
[root@pcsnode ~]# prlctl --version
prlctl version 6.10.24193.1203940

The issue is investigated in the internal requst PSBM-40139.


Please contact your Account Manager or .

As a workaround, please upgrade guest Tools in the Virtual Machine and restart VM after guest Tools update.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

Email subscription for changes to this article
Save as PDF