Symptoms

IIS 6.0 site in Windows Shared Hosting is shown "Service Unavailable" error.

The following error appears in Event Viewer:

Event Type:     Error
Event Source:   W3SVC
Event Category: None
Event ID:       1002
Date:           11/13/2013
Time:           2:11:49 PM
User:           N/A
Computer:       HOSTNAME
Description:
Application pool 'shared_asp.net2_pool-XXXX' is being automatically disabled due to a series of failures in the process(es) serving that application pool.

Cause

This issue may occur if the NT AUTHORITY\NETWORK SERVICE account does not have the permissions to the required registry keys.

Resolution

Please use Microsoft Knowledge Base article http://support.microsoft.com/kb/885654 for troubleshooting.

Internal content