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Article ID: 127293, created on Oct 30, 2015, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation 6.0


Provisioning of Microsoft Office 365 subscription fails with the following output:

csp subscription events producer (2) ended with the exception
Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: j. Path '', line 0, position 0.


Microsoft modified data format, that is absent in CSP agent build.


  1. Update Office 365 APS Application at least to version 6.2.1.

  2. Update CSP agent build.

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