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Article ID: 127254, created on Oct 27, 2015, last review on Oct 27, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5


  1. The following error is thrown while accessing OBAS pages directly by links like,cust/id,101

    Access Denied
    You do not have permissions to access this area.
  2. Accessing the same pages via user interface like Top > Account Director > Customer Manager > Customers > Customer Name works fine.


Since OBAS 4.5.5 whenever someone tries to open almost any of OBAS screens, it's validated where a visitor comes from. This is in the form of URL of the page the visitor has been before OBAS screen, passed in HTTP request header, in the Referer field.


  1. Add the following string to the end of /etc/hspc/hspc.conf file:

  2. Restart the hspcd service

    # service hspcd restart 

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

Or, alternatively, you can add the pages you would like to access directly to URIs Do Not Require Referrer list under Top > Configuration Director > Security Manager > Setup as it is described in the OBAS 4.5 Provider's Guide.

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