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Article ID: 127234, created on Oct 23, 2015, last review on Oct 23, 2015

  • Applies to:
  • Plesk Automation 11.5


  1. When clicking Logs button at Customer Control Panel > Websites under domain name, there are no logs displayed

  2. When clicking log file to view at Customer Control Panel > Websites > > Logs, the following error is shown:

    ERROR: PleskFatalException
    File not found. Please wait while file will be created on remote service node or run DailyMaintenance script

    where is affected domain.


The issue is considered to be a software issue #PPA-847 and will be fixed in future Plesk Automation updates.


As possible temporary workaround for this issue reset a password of the system user of the affected webspace at Customer Control Panel > Websites tab > Web Hosting Access

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