Symptoms

CCP shows negative traffic usage for OACI VM.

In OACI IM database some event_id appeared on wrong places

im=# select event_id,event_timestamp, public_inbound_traffic, public_inbound_traffic_last_reported, public_outbound_traffic, public_outbound_traffic_last_reported from ve_resource_usage_history where ve_ref = 4532 and event_timestamp > '2014-05-05 03:09:57+04' and event_timestamp < '2014-05-05 05:22:13+04' order by event_timestamp asc;
      event_id       |    event_timestamp     | public_inbound_traffic | public_inbound_traffic_last_reported | public_outbound_traffic | public_outbound_traffic_last_reported
---------------------+------------------------+------------------------+--------------------------------------+-------------------------+---------------------------------------
 2872777386630102056 | 2014-05-05 03:14:50+04 |           267115337069 |                          11064020897 |           1260493456526 |                           51444244150
....
....
 2872777386630210582 | 2014-05-05 04:00:47+04 |           267127415969 |                          11076099797 |           1260582592172 |                           51533379796
 2872777386630200771 | 2014-05-05 04:02:14+04 |           267125993653 |  <==                     11074677481 |           1260579056758 |                           51529844382
 2872777386630211904 | 2014-05-05 04:07:29+04 |           267127597765 |                          11076281593 |           1260582785990 |                           51533573614
....
....
 2872777386630375912 | 2014-05-05 05:26:25+04 |           267150364050 |                          11099047878 |           1260771037619 |                           51721825243
 2872777386630398992 | 2014-05-05 05:30:48+04 |           267153029787 |                          11101713615 |           1260787587081 |                           51738374705
 2872777386630387249 | 2014-05-05 05:31:42+04 |           267152118417 |   <==                    11100802245 |           1260778966562 |                           51729754186
 2872777386630399002 | 2014-05-05 05:36:57+04 |           278254743162 |                          11101713375 |           1312525948566 |                           51738361485
....

Cause

Event_id is growing monotonously but event timestamp - not this means that this two reports came to IM in mixed order (event_id is generated on side of PCS dispatcher and always monotonous).

IM itself is aware about such situations and on traffic calculation uses ordering by event_id.

In case of OA as graph plotter we can use only date as x-axis parameter. It is visible only on bandwidth graphs as this is the only graph where data is recalculated.

BUG CCU-8618 submitted.

Resolution

Please contact Odin technical support and ask them to apply a workaround and contact your Account Manager to track down the status of the issue or to request a hotfix.

Internal content

Link on internal Article