Search Engine: Elastic

Article ID: 127054, created on Sep 30, 2015, last review on Sep 30, 2015

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5
  • Operations Automation 5.4


Task "Delete webspace's AD users and groups" fails with error, for example:

Task name   Delete webspace's AD users and groups (ds_id=474223, hd_id=417463) on host '' (host_id=210).
Subscription ID 1105901
Queue name  domain_service474223
Output  Foreign key 'iis_webvdirs_fk_1' violation while executing ' DELETE FROM iis_app_pools WHERE user_id= ?'.


There are records in OA database left caused by unprocessed tasks to delete webspace.


  1. Check for unprocessed tasks by searching for Subscription ID or Queue name like in the failed task in both Scheduled tasks and Canceled tasks and rerun them.

  2. In case no tasks were found or tasks were delete please contact Parallels Support Team.

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