Symptoms

Login/switch to BA fails with "Service Temporary unavailable" after Hotfix 126672 installation. Issue only occurs if there are network connection issues between BA application and database hosts on installation.

Cause

PBA-66781

Resolution

As a workaround, hotfix 126672 should be reverted in the following way:

  1. Login to BA Application host
  2. Backup file /usr/loca/stellart/atm
  3. Replace /usr/loca/stellart/atm with /usr/loca/stellart/atm.%hf_id%.%date% (as example atm.126672.2015-08-28)
  4. Backup /usr/loca/stellart/lib64/libMW.so
  5. Replace /usr/loca/stellart/lib64/libMW.so with /usr/loca/stellart/lib64/libMW.so.%hf_id%.%date%
  6. Restart BA application: #service pba restart

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