Symptoms

I click a failed task in OA Task Manager, but the page goes blank and nothing loads up in the main frame, left frame is still shown. Other failed tasks can be viewed just fine from OA Task Manager when I click on them.

Cause

Problems is caused by a product bug - task manager fails to show information about tasks that have many task parameters. This problem has been fixed in OA 5.5.

Resolution

Schedule upgrade to OA 5.5 or higher.

Workaround

You may view the task and its parameters in the tm_params table of OA database. Please contact Odin technical support if you need any assistance with it.

To see the error message task failed with: open Task Log tab of the Task Manager, search by task ID, sort results by Finished column and check the most recent entry.

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