Symptoms
OACI task fails: Subscription deletion is not finished yet:
Task ID
3694931
Task name
Delete subscription 1234567 for account 1000001 When it would be ready for it
Task description
Delete subscription 1234567 for account 1000001 When it would be ready for it
Subscription ID
1234567
Method name
taskDeleteSubscriptionAsync
Execution status
Rescheduled
Start not earlier than
May-30-2014 11:09
Finished
May-30-2014 11:09
Output
Subscription deletion is not finished yet.
but subscription was terminated in OA and nothing exists in database.
Cause
The issue was caused by software issue with ID #CCU-8553 fixed in OA 5.5.7: https://kb.cloudblue.com/en/122586
Resolution
Please schedule installation of OA update 5.5.7 or higher with your Account Manager to prevent the issue. To fix existing failed tasks, please contact Odin Technical support.