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Article ID: 126855, created on Sep 10, 2015, last review on Apr 7, 2016

  • Applies to:
  • Operations Automation 6.0


OSA control panel is not available due to the stopped pau service.

Attempt to start pau fails with error message in /var/log/pau/console.log

150910 13:18:10 ERROR [] (ServerService Thread Pool -- 56) JBAS014612: Operation ("add") failed - address: ([("subsystem" => "webservices")]): java.lang.RuntimeException: Name or service not known

where is OSA management node hostname.


Attempt to start pau fails because OSA MN cannot resolve its own hostname.


  1. Add appropriate lines in hosts file, for example:

    [root@osscore ~]# cat /etc/hosts osscore
  2. Start pau service

    [root@osscore ~]# service pau start
    Starting pau
    oom_adj modified
    Waiting pau to start:                                      [  OK  ]
  3. Start pem service

    [root@osscore ~]# service pem start

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

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