PBA-66258 Sales Order containing 'One-Time fee items' is in 'Provisioning Failed' even though all of its order items completed.
- Open BA Provider control panel, go to
Home > System > Information > Available Hotfixes
- Click on hotfix "BA 6.0.5 HOTFIX 126843 BM"
- Click "Install"
- Login to BA application server
- Open command prompt
- Execute the following commands:
# cd "$PBA_ROOT" # perl\bin\perl.exe tools\pba-hotfixes.pl install
Note: $PBA_ROOT should be replaced with path to Business Automation installation directory, for example C:\Program Files\Parallels\PBA
- The hotfix requires BA 6.0.5-086 version
- Hotfix required (https://kb.cloudblue.com/en/126532 https://kb.cloudblue.com/en/126449) to be installed
- Business Automation services will be restarted automatically during hotfix's installation.