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Article ID: 126426, created on Aug 3, 2015, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard 4.5


The following error appears during a domain registration with the RU-Center plug-in:

[ERROR] [12395] [HSPC::MT::DM::report_to_action_log] Домен При регистрации возникла ошибка. Ошибка: Error occurred while sending request to RU-Center. Refer to Action Log for details.

In the OBAS log /var/log/hspc/hspc.log there is a message explaining the issue:

[2015/03/30 15:56:33] [INFO] [12395] [HSPC::MT::Plugin::DM::RuCenter::_ask_query] _ask_query() : request = login:xxxxxx/NIC-REG/ADM
street:Example--street street, d.9, str. 10, pom.7, of.1    <---- 49 characters
[2015/03/30 15:56:34] [WARN] [12395] [HSPC::MT::Plugin::DM::RuCenter::_create_contact_com] Не удалось создать контракт. Сообщение: State: 402 Failed
request-id: 132456789


The field street must contains not more then 2 strings less then 30 characters each


Contact creation fails in RU-Center if the address submitted is too long. Such behavior was classified as the software issue PBAS-29916 and was fixed in OBAS 4.5.4 release.


Upgrade OBAS to the latest version.

If upgrade is not an option for you, there is a hotfix for OBAS 4.5.3 64-bit version. Please download it and install by running

# rpm -Uvh hspc-plugin-dm-rucenter-4.5.4-11.swsoft.x86_64.rpm
# hspc-upgrade-manager --finish

Warning: Running hspc-upgrade-manager --finish will cause OBAS downtime for several minutes.

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