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Article ID: 126218, created on Jul 16, 2015, last review on Jul 14, 2018

  • Applies to:
  • Plesk Automation 11.5


Customer performed backup with enabled mail notification, but mail notification was not delivered to his mail contact and he receives reply like this:

Return-Path:    <MAILER-DAEMON>
Delivered-To:   mail@exampledomain.tld
Received:       from mail.example.tld (mail.customer.tld []) by
mail.exampleserver.tld (Postfix) with ESMTPS id J47SI6975462EEG for
<mail@exampledomain.tld>; Thu, 22 May 2014 17:06:00 +0200 (CEST)
Received:       by mail.example.tld (Postfix) id 177937IEE; Thu, 22 May 2014
17:06:03 +0200 (CEST)
Date:   Thu, 22 May 2014 17:06:03 +0200 (CEST)
From:   MAILER-DAEMON@mail.example.tld (Mail Delivery System)
Subject:        Undelivered Mail Returned to Sender
To:     mail@example.tld
Auto-Submitted:         auto-replied


Send notifications daemon pmmcli_daemon sets From header to the same mail as in To header, i.e. sender and recipient are the same.

Remote mail node requires sender authentification, otherwise it rejects the message.

The issue is considered to be a software issues PPA-1292 and PPA-2517.


The fix was uncluded in Plesk Automation MU#14. Instructions on installing PA updates can be found here.

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