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Article ID: 126190, created on Jul 14, 2015, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard 4.5


Plesk nodes are Not Available after OBAS server migration

The following messages are shown in the DEBUG OBAS log (/var/log/hspc/hspc.log):

2014/10/02 03:35:23] [DEBUG] [10240] [HSPC::MT::Plesk::PleskGate::__send_request_to_agent] Sending packet to : 8443 : /enterprise/control/agent.php
[2014/10/02 03:35:23] [DEBUG] [10240] [HSPC::MT::Plesk::PleskGate::__send_request_to_agent] Final Packet=<packet version=""><server><get_protos/></server></packet>
[2014/10/02 03:35:32] [DEBUG] [13315] [HSPC::MT::Plesk::PleskGate::__send_request_to_agent] REPLY_DATA=
[2014/10/02 03:35:32] [INFO] [13315] [HSPC::MT::Plesk::PleskGate::__send_request_to_agent] Error: empty data received from PleskAgent.


IP address of the OBAS server was changed during its migration.


Plesk nodes should be reconnected manually to OBAS.

To reconnect a Plesk node:

  1. Go Service Director > Plesk Manager > Nodes, and select the node.
  2. Open the General Settings tab and click the Edit button.
  3. Enter the administrator password and click the Save button.

See also

Error: empty data received from PleskAgent -- networking

Valid Plesk node has status "Not available" in OBAS

Available Plesk node is in Unregistered state

Plesk Clients became Absent on Plesk

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