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Article ID: 126100, created on Jul 7, 2015, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard 4.5


User creation by OBAS on the LogicBoxes registrar side fails with the following error logged in the DEBUG OBAS log (/var/log/hspc/hspc.log):

[2014/09/25 21:02:59] [INFO] [4314] [HSPC::MT::Plugin::DM::LogicBoxes::Transport::call] Response:$VAR1 = {
      'content' => {

                     'status' => 'ERROR',

 'message' => '{passwd=Password should be alphanumeric characters with minimum of 8 characters and maximum of 15 characters}'


      'is_success' => 0



When OBAS creates a user on LogicBoxes side it also generates a password. But that OBAS-generated password does not comply with the LogicBoxes password security rules which results in the error above.

Such behavior was classified as the software issue PBAS-29639 and was fixed in OBAS 4.5.5.


To resolve the issue, please upgrade to 4.5.5 as described in How to upgrade OBAS system to the latest available version.

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