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Article ID: 126078, created on Jul 3, 2015, last review on Jul 14, 2018

  • Applies to:
  • Service provider products licensing


This article is meant to provide easy access to the articles that answer the most popular licensing and purchase questions regarding Odin products.

Note: if you did not find answer to your question in this article, please search for it in the Knowledgebase .

General questions

  • 126071 Online Store account related questions.
  • 116447 I cannot log in to my Online Store account.

Purchase questions

  • 111444 I see an unauthorized charge from Odin. How do I reverse this?
  • 125543 [HUB] Payment for invoice/purchase failed.
  • 115951 How do I find invoices in my Online Store account?
  • 120181 Customer and Business Manager is not available for purchase.

License questions

  • 125555 [HUB] I purchased a license for an Odin product in Online Store. How can I manage it?
  • 116473 How do I cancel a license purchased from Odin Online Store?

If you have different question, review Odin free support resources:

Or contact Odin Customer Service Team

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