Search Engine: Elastic

Article ID: 125967, created on Jun 18, 2015, last review on Jun 18, 2015

  • Applies to:
  • Plesk Automation 11.5


Trying to log in with valid FTP user credentials, the following error is shown:

503 User can not login. Home directory inaccessible


Custom FTP autorization rules configured in IIS. These rules conflict with the rules added by PPA in applicationHost.config.


Remove FTP Authorization rules from IIS at IIS - server_name - FTP Authorization rules - empty the list of rules.

To prevent the issue, please do not customize the FTP settings configured by PPA/Plesk in IIS.

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