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Article ID: 125559, created on May 19, 2015, last review on May 19, 2015

  • Applies to:
  • Operations Automation 6.0


Tab "Help & Support" is configured in "Customer CP Navigation" but not displaying in CCP for Provider's subscription.


The are 4 properties under "System > Settings > System Properties":

  • Q&A page URL
  • Documentation Downloads page URL
  • Support Contacts page URL
  • Trouble Ticketing System URL

They correspond to the 4 submenus within the "Help & Support" tab. If none of the properties is filled, then there is nothing to show in "Help & Support" and the tab itself is not shown.


Fill at least one of the properties and the tab will be shown. Kindly remember to clear browser cache

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