Symptoms

Running post-upgrade https://kb.cloudblue.com/en/123239 the following error appears:

python updatePbaApsAndInstances.py

2015-04-02 13:49:28.496 DEBUG read agent config from /usr/local/pem/etc/pleskd.props 2015-04-02 13:49:28.496 DEBUG read kernel config from /usr/local/pem/etc/Kernel.conf 2015-04-02 13:49:28.496 DEBUG read odbc config from /usr/local/pem/etc/odbc.ini 2015-04-02 13:49:28.496 INFO PA Central YUM repo used is: 2015-04-02 13:49:28.496 INFO PA Central YUM repo proxy used is: No proxy 2015-04-02 13:49:28.496 INFO Log file will be located in: /var/log/pa-deployment.log Import PBA applcation: 'https://provider.com/PBA-PCP.app.zip' <=> 'https://192.168.133.9:5843' Update Instance '16975' for: 'https://provider.com/PBA-PCP.app.zip' <=> 'https://192.168.133.9:5843' Import PBA applcation: 'https://provider.com/PBA-CSM.app.zip' <=> 'https://192.168.133.9:5743' Update Instance '16976' for: 'https://provider.com/PBA-CSM.app.zip' <=> 'https://192.168.133.9:5743' Import PBA applcation: 'https://provider.com/PBA.app.zip' <=> 'https://192.168.133.9:5643' Traceback (most recent call last): File "updatePbaApsAndInstances.py", line 81, in pbaAps = uPBAAps() File "updatePbaApsAndInstances.py", line 30, in init self.createOnlyAppInstance(urlfrom, endpoint) File "updatePbaApsAndInstances.py", line 69, in createOnlyAppInstance app = uAPS.import_app( urlpath_from ) File "/usr/lib/python2.6/site-packages/poaupdater/uAPS.py", line 60, in import_app res = api.pem.APS.importPackage(package_url = app_URI) File "/usr/lib/python2.6/site-packages/poaupdater/openapi.py", line 164, in call raise OpenAPIError(resp) poaupdater.openapi.OpenAPIError: Error during OpenAPI call: Internal error: APSC: The type 'http://www.parallels.com/pba/1.0' belongs to the package of the different series: 'PBA' #62..

Cause

Bug PBA-59660

Resolution

Delete old PBA APS application (usually version 5.5) from the Control Panel, re-run the script.

In case the resource based on an application instance is used in some subscription - contact technical support for a fix.

Internal content

Link on internal Article