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Article ID: 124847, created on Mar 12, 2015, last review on Mar 12, 2015

  • Applies to:
  • H-Sphere 3.6.3


Due to a botched file restore the permissions on the entire /hsphere folder were modified causing one of the servers become unavailable.

The /hsphere folder and subsequent folders now have the permissions as follows:

    drwx------   8 vpopmail vchkpw  4096 Nov 20  2013 hsphere


H-sphere box update should correct folder permissions. Follow the steps bellow.

  1. Log into H-sphere CP
  2. Go to E.manager->Update boxes
  3. Update the affected box.

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