Search Engine: Elastic

Article ID: 124815, created on Mar 11, 2015, last review on Jul 14, 2018

  • Applies to:
  • Plesk Automation 11.5


When I try to start pem service with command /etc/init.d/pem start or /etc/init.d/ppa start pleskd service hangs and failed after several minutes:

[root@bss-ppa ~]# /etc/init.d/ppa start
Start PPA services...
Starting psa... Starting sw-engine-fpm:                    [  OK  ]
Starting xinetd service...                                            done
Starting sw-cp-server service...                                      done
Starting mysqld service...                                            done
Starting named service...                                             done
Starting postgresql service...                                        not installed
Starting spamassassin service...                                      done
Plesk: Starting Mail Server...                                        done
Starting pemui:                                            [  OK  ]
Starting pleskd:                                           [FAILED]


PPA internal ports are blocked by current configuration of firewall.


  1. Check /var/log/poa.debug.log for corresponding period of time.

  2. Make sure that incoming and outgoing traffic allowed and firewall for on the Management node is configured according to the article.

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