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Article ID: 124399, created on Feb 5, 2015, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard 4.5


Some of my domains produce error on checking expiry date and their orders are also fail to process.

Top > Service Director > Domain Manager > Domains > domain.tld > Check Expiry Date

Results in Application Error with the following error in the Problem Report

Error-TEXT: 10:44] [FATAL] [15759] [Error::throw] URI handler (HSPC::DM::Visual->teaser_edit_domain) error: Bad index while coercing array into hash at /usr/lib/perl5/site_perl/5.8.8/HSPC/PluginToolkit/DM/Protocol/ line 1360.

Top > Billing Director > Receivable > Documents > Orders > Order #12345 > Process Order

Results in the same error in the Action Log:

[2015/02/05 11:56:42] [WARN] [15247] [HSPC::MT::Billing::process_documents] process_documents():: Can't process doc #12345: provisioning failed: Bad index while coercing array into hash at /usr/lib/perl5/site_perl/5.8.8/HSPC/PluginToolkit/DM/Protocol/ line 1360.


The software issue PBAS-29826 that was fixed in OBAS release 4.5.4.


To resolve the issue, please upgrade to 4.5.4 as described in How to upgrade PBA-S system to the latest available version.

If upgrade is not an option for you, there is a hotfix for 4.5.3 version, for 32-bit systems

To install it, please run the following commands:

# rpm -Ufh hspc-domain-manager-4.5.3-41.swsoft.i386.rpm
# service hspcd restart

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