Search Engine: Elastic

Article ID: 124195, created on Jan 14, 2015, last review on Nov 1, 2016

  • Applies to:
  • Business Automation


Attempt to manually change expiration date for subscription fails with error:

You may not change the Expiration Date on this Subscription


By design it is possible to change expiration date only for Active or Expired subscriptions. Possible reasons of the error:

  1. Subscription in question is Trial.
  2. Subscription status is "Graced".


  1. There is a feature request #PBA-60451 ("Ability to change expiration date of trial subscription") to implement possibility of changing expiration date for Trial subscriptions.
  2. Update status of subscription to Active with SubscriptionStatusUpdate_API and then change expiration date.

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