Search Engine: Elastic

Article ID: 124157, created on Jan 7, 2015, last review on Jan 7, 2015

  • Applies to:
  • Operations Automation 5.4


The attempt to add new PCS 6 hardware node to POA fails with the error:

Can not determine remote host '<IP_ADDRESS>' platform.

The file /etc/parallels-release on the PCS node contains the following string:

# cat /etc/parallels-release
Parallels Cloud Server 6.0.5 (1779)


The issue has been identified as bug CCU-7566. Please contact your Account Manager to trace the status of the issue.


POA cannot parse the file /etc/parallels-release properly. As a workaround, change the content of /etc/parallels-release in the following way:

# cat /etc/parallels-release
Parallels Cloud Server 6.0.0 (1779)

ac82ce33439a9c1feec4ff4f2f638899 caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5356b422f65bdad1c3e9edca5d74a1ae 2554725ed606193dd9bbce21365bed4e

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