Symptoms

The attempt to add new PCS 6 hardware node to POA fails with the error:

Can not determine remote host '<IP_ADDRESS>' platform.

The file /etc/parallels-release on the PCS node contains the following string:

# cat /etc/parallels-release
Parallels Cloud Server 6.0.5 (1779)

Cause

The issue has been identified as bug CCU-7566. Please contact your Account Manager to trace the status of the issue.

Resolution

POA cannot parse the file /etc/parallels-release properly. As a workaround, change the content of /etc/parallels-release in the following way:

# cat /etc/parallels-release
Parallels Cloud Server 6.0.0 (1779)

Internal content