Search Engine: Elastic

Article ID: 124141, created on Jan 5, 2015, last review on Jan 5, 2015

  • Applies to:
  • H-Sphere 3.6.3


None of our clients can login to phpmyadmin.

We get the message for everyone on all databases:

    Connection for controluser as defined in your configuration failed.

In user's MySQL Databases (DataBases->MySQL->MySQL DBs-> %database_name%) we see the following error:

    Unable to load users. Tech support was notified


MySQL service is not running/hung.


Restart MySQL service on the affected box.

6b908665c0d1eca5bdd0141a32fd712a 6311ae17c1ee52b36e68aaf4ad066387 f213b9fa8759d57bee5d547445806fe7 2e39a5e5b1423cc126cf735bac076008

Email subscription for changes to this article
Save as PDF