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Article ID: 124058, created on Dec 27, 2014, last review on Dec 27, 2014

  • Applies to:
  • H-Sphere 3.6.3


We are attempting to run the install script from the control panels for a new Windows server.

It is a windows 2008 R2 server and it has been prepared and runs some of the install but ends with:

Failed to update packages on box 53:
Cannot create connection to; nested exception is: Connection refused


Error Connection refused indicates that port 10125 is not listening on the Windows server.


Make sure that Hsphere services is running on the Windows server. To start it use the following command in windows command line interface CMD:

net start hsphere

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