On the general screen of an invoice in PBA-E you see many document details, which belong to different subscriptions. But you do not see the correlation between different line IDs and the subscriptions. How to determine which subscription do individual lines belong to?
The way to determine which subscription this charge line belongs to is the following:
- Go to the document screen at
PBA-E Home > Operations > Customers > [customer] > Documents > [invoice].
- Under the "Details" section, press the "Select Columns" button, tick the "Subscription ID" option and press "Save".
After that a separate column with corresponding subscription ID will appear on the same screen.