Search Engine: Elastic

Article ID: 123359, created on Oct 30, 2014, last review on Oct 30, 2014

  • Applies to:
  • Business Automation 5.5


Customer placed resource upgrade order to buy 1 unit composite resource, which includes some physical resource in it.

After switching subscription to another Service Plan that also has some amount of the same physical resource included, it turned out that previously ordered amount of physical resource is not preserved.

Subscription has the resource limit according to the included amount of the new Service Plan only.


PBA-E called pem.upgradeSubscription with two parameters only : Service Template ID and Subscription ID, however there should be resource limit parameters as well.

The reason of the behavior is the deprecated POA API Protocol version 5 specified on PBA-E side:

Home > System > Settings > POA Integration


Change POA API Protocol version to 6

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 801221f8cd76fba7300d1e6817c8e08b 92711db0799e8aefe8e51f12dace0496

Email subscription for changes to this article
Save as PDF