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Article ID: 123342, created on Oct 30, 2014, last review on Oct 30, 2014

  • Applies to:
  • Business Automation 5.5
  • Business Automation 5.4


Provider is trying to remove some resource from PBA-E Control Panel, however the following error is displayed:

Can not remove Resource #XXX. The Resource is used

In the logs the following error can be found:

[14-04-01 12:12:32.879 RDBMS       RQ61318 NTE] Code: 1002. ODBC code #23503: ERROR: update or delete on table "BMResource" violates foreign key constraint "UsageDetail_resourceID" on table "UsageDetail
Key (resourceID)=(XXX) is still referenced from table "UsageDetail".;
Error while executing the query
[14-04-01 12:12:32.879 Worker1.68  RQ61318 TRC]  ...[1] *** INTERRUPTED BY EXCEPTION *** ErrorMessage* BM::ResourceRemove_API(Int)


The resource in question still stored in PBA-E database. It is referenced from "Resource Service Usage Details" for some of the subscriptions.


A feature request #PBA-55852 to provide ability to remove unused resources and other stuff has been submitted.

Currently, as a workaround please archive old orders which had Provisioning Items referring to the resource in question. All the UsageDetails will be dropped in such case.

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