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Article ID: 123281, created on Oct 27, 2014, last review on Oct 27, 2014

  • Applies to:
  • Business Automation


Cancellation order for the domain subscription has been automatically created before the subscription expiration date and processed by the system.

The description of cancellation order is:

 Domain Termination before expiration date

The following record can be found in DOMAINGATE.log

[14-05-20 02:00:26.217 Worker2.71  RQ1018294 NTE] DOMAINGATE :: ProcessDomainsTermination; Generation cancellation order for subscr = 1000001; DomainID = 12123; DomainName = 'example.tld';


The reason of such behavior is the way this tld is configured.

You may find the following or similar configuration at Registrar Feature .tld (PBA CP > System > Settings > Domains > Registrar #RegistrarName > Registrar Features > .tld):

Domain Cancellation Settings
Allow to cancel domain before expiration date   Yes
Number days before domain expiration date       30
Allow automatic process cancellation      Yes

For .tld domain zone the automatic generation of cancellation orders is allowed, in the example above cancellation orders are generated 30 days before domain expiration date, cancelation orders are opened, processed automatically.

The cancellation orders are created during the ProcessDomainsTermination event, which is executed daily.

More details can be found in Configuring Zones Per Registrar chapter of the provider's guide.


If it is not required to cancel the domain subscriptions before expiration date, reconfigure domain cancellation settings accordingly.

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