Search Engine: Elastic

Article ID: 122988, created on Sep 23, 2014, last review on Sep 23, 2014

  • Applies to:
  • Operations Automation 5.4


Is is not possible to change password for Staff members, it fails with error:

Error Request to IM failed with code 405 for method POST URI Server responded with code 405 and no message

POA version is less than 5.5.2, including 5.4.X


The issue is caused by CCU-6817. The issue has been fixed in POA 5.5.2 version, please refer to the release notes for additional details:


Consider to upgrade POA up to at least 5.5.2 version.

If the upgrade is impossible, please contact Parallels Technical Support to get the workaround:

ac82ce33439a9c1feec4ff4f2f638899 caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5356b422f65bdad1c3e9edca5d74a1ae 2554725ed606193dd9bbce21365bed4e

Email subscription for changes to this article
Save as PDF