Symptoms
Order for domain transfer or registration is in the status "Provisioning Failed". In the domain subscription service status history there is an error:
Registering domain in external source failed. An attempt to call external for name servers failed. An attempt to call external for name servers failed. Parallels Operations Automation error #error_code #2000, extype_id #300, module_id #ResourceManagement, Attempt to use inactive service template #ID..
Cause
PBA cannot create DNS hosting subscription for domain registration in POA because service template that is used to provision DNS hosting, is disabled.
Resolution
Activate service template in POA or set different service template in NS settings as described in the guide.