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Article ID: 122868, created on Sep 12, 2014, last review on Oct 27, 2014

  • Applies to:
  • Business Automation 5.5


When customer created via "Short registration form" tries to place any order in CCP/renew an existing subscription, he is not redirected to "Complete registration" page - instead, the error is shown:

unknown element PromoCode in window BM::Account_CDB_AccountUpdateWin


Issue is caused by bug #PBA-57923.


In order to workaround this issue, please follow PBA UI customization guide and create customization file for "Account_CDB_AccountUpdateWin.xml" screen. It should be placed into $PBA_DIR/conf/wnd/BM/customization/customization/ folder on PBA application server.

Put the following content into the file:

<window id="Account_CDB_AccountUpdateWin">
    <data type="STR" id="PromoCode"/>
    <data type="STR" id="vAppliedPromoCode"/>

And restart "WWW" service on PBA application server.

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