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Article ID: 122842, created on Sep 10, 2014, last review on Dec 23, 2015

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5


Task to propagate APS resources fails:

Task name          Propagation of APS 2.0 resources for the account #1
Last execution output   
APS resource for '/aps/2/application/admin-users' with id '1' hasn't been registered. Error code: 500.


Admin user has e-mail address that does not match the format, as mentioned in poa.debug.log:

 oss_core : ERR [1:18300:b31fdb90:1047 1:19553:b05f7b90 SAAS]: [txn:9836 task:1435998 APSC] REST Error: POST /aps/2/application/admin-users code=500: invalid values passed for settings of application resource; details for setting with id 'email': Value of property 'email' does not match the format 'email'.


In order to fix this failed task, need to change the email to valid email address:

  1. Go to POA control panel, System > Users, search for admin user "ID = 1"
  2. Click "admin", go to "Contacts" tab.
  3. Click "Edit" button, and change the email address to a valid email address and submit.
  4. Resubmit the failed task.

A similar error may happen for any other OA service user as well. In this case, the email should be corrected in contact details of the corresponding user.

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