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Article ID: 122562, created on Aug 3, 2014, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard 4.5


I have configured SEPA plug-in and generated a batch and sent it to the bank, but the bank refused payment returning the error:

The file format is not supported. Supported file formats for direct debits 008.002.02 PAIN, PAIN 008.003.02, 001.001.02 for transfers PAIN, PAIN 001.002.02, 001.002.03 PAIN, PAIN 001.003.03


Implementation of SEPA payment plug-in in OBAS 4.5.3 uses format PAIN 008.002.02.


Please download and install hotfix for SEPA plug-in:

  1. Download suitable version of plug-in, 32-bit version or 64-bit version.

  2. Install the package by issuing a command for 32-bit versions:

    rpm -Uvh hspc-plugin-pp-bt-sepa-4.5.3-05.swsoft.i386.rpm

    or for 64-bit versions:

    rpm -Uvh hspc-plugin-pp-bt-sepa-4.5.3-05.swsoft.x86_64.rpm
  3. Finish the plug-in installation by running a command

    # hspc-upgrade-manager --finish
  4. Under Commerce manager > Commerce Director > Bank Transfers > Payment Plug-ins > SEPA plug-in, change option "XML Namespace for Payment Initiation Request" to value "urn:iso:std:iso:20022:tech:xsd:pain.008.002.02" (without quotes).

  5. Generate a new batch.

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