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Article ID: 122517, created on Jul 29, 2014, last review on Jul 14, 2018

  • Applies to:
  • Plesk Automation 11.5


The Parallels Plesk Autoamation (PPA) WHMCS module disables the 'Open in PPA' link in WHMCS in case if there is a suspended non-hosting subscription (like SSL service) with the same domain name as a hosting subscription.


The behavior is caused by software issue #PPA-1400. The fix is included in MU #14.


Update PA to the latest version:

/usr/local/ppa/bin/ppa_update --install-updates

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