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Article ID: 122488, created on Jul 28, 2014, last review on Sep 21, 2016

  • Applies to:
  • Plesk Automation 11.5


  1. Create a service plan in Plesk Automation (PA) Billing based on the service template which is predefined on the PA Management node.

  2. Order based on this service plan was completed but the newly created account appears to be a customer account instead of reseller.


Resellers are not supported in PA 11.5 Billing.


This issue has been considered as feature request #FR-1933329.

Required functionality will be implemented in future product updates.

New features can be tracked in in Plesk Automation 11.5 release notes.

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