Search Engine: Elastic

Article ID: 122442, created on Jul 22, 2014, last review on Jul 22, 2014

  • Applies to:
  • Business Automation


There is a service plan with the following settings:

  • Non-zero recurring fee
  • Show Zero Price disabled for it
  • Some custom Fee Description is set for it

Promotion has the following settings:

  • Zero recurring fee
  • Show Zero Price is checked
  • Fee Description is empty

Subscription was created on such service plan with promotion specified above.

On Billing date no Billing order was generated, but subscription was successfully billed (Next Billing Date of subscription was changed).


Zero Billing order was created instead, because Show Zero Price option from promotion did not affect generation the billing orders. Bug #PBA-56376 was created to fix the issue.


Please enable option Show Zero Price for subscription periods of the service plan.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF