Search Engine: Elastic

Article ID: 122181, created on Jun 26, 2014, last review on Jun 26, 2014

  • Applies to:
  • Plesk Automation 11.5


Moving tools were used in order to move subscriptions to a new service node, however PPA moving tool could not reconfigure the DNS zone for domains with a new IP address.

There is a failed task in PPA:

Multiple errors during NS update: Destination host 'old.dns.servicenode' (#5), IP '' : Unable to establish connection with the node #5.

DNS resource already contain new DNS servers, but the zones for problem domains are still having an old one in name servers list.


Service template for the problem domains contain a custom DNS servers list:

Products > Service Templates > template_name > Parameters > Nameservers


Set default name server for the service template, and apply the template changes to all susbcriptions (Products > Service Templates > template_name > Apply Template Limits and Parameters)

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