Search Engine: Elastic

Article ID: 122114, created on Jun 20, 2014, last review on Mar 23, 2016

  • Applies to:
  • Business Automation


Domain transfer order in BA is stuck in Long Running Operation (LRO) status. In the subscription service status history there are records like:

Registrar accepted request for domain transfer. Domain status:Checking Transfer Status. <X time(s) called.
Checked status of transfer in registrar. It is in progress.Domain status:Checking Transfer Status. Order Details Email not sent to RSP as per their account settings<X time(s) called.>

In OPENSRS.log there is a registrar response:

          <item key="0">
            <item key="timestamp">02-JUN-2014 11:00:27</item>
            <item key="note">Order Details Email not sent to RSP as per their account settings</item>
          <item key="1">
            <item key="timestamp">02-JUN-2014 11:00:25</item>
            <item key="note">Transfer Request message sent to msg_id=288380233</item>


OpenSRS sent a transfer approval request to the current domain owner, but (s)he did not follow the instructions described in the e-mail sent. The e-mail address used is indicated in the registrar response ( in this example).


An e-mail box shall be checked for the OpenSRS messages, the transfer request shall be confirmed, then an order will be processed further.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 dbd9c930a53370cd4abd5c7ff1b5f55c 6311ae17c1ee52b36e68aaf4ad066387

Email subscription for changes to this article
Save as PDF