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Article ID: 122038, created on Jun 16, 2014, last review on Jul 14, 2018

  • Applies to:
  • Helm 4.2


The following error shown in the Control Panel

    The file '/Skins/B9106EEE-DB03-489D-A19D-8647A55EC15C/control/login_2.ascx' does not exist.


    Could not load file or assembly 'Parallels.Helm.ControlPanel.Skins.XPreloaded' or one of its dependencies. The system cannot find the file specified.


Some files are missing.


Try to reinstall all modules according to the following KB article:

HowTo reinstall Modules in Helm4

If the solution did not help, check that all skins are installed.
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