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Article ID: 121973, created on Jun 11, 2014, last review on Jun 11, 2014

  • Applies to:
  • Business Automation 5.4


On mass printing the documents an error occurs:

Failed by: Error on executing external command: /usr/bin/htmldoc --no-embedfonts --quiet --webpage -f /tmp/pdf0sE6dR.pdf


 [../stlrt/] unable to open a file '/tmp/pdfusJded.pdf': -1


The PDF template for the document type(s) attempted to be print is not set.


Set the PDF Template in:

Home > Communication Director > Notification Manager > Settings

Try to print the queue again.

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