Symptoms

POA agent installation fails with error like

POA Error: Registration host error.
(No_PERMISSION) errcode = 163840004
: RET_FAILURE_ACQUIRE_CREDS_FAILED

Or

POA Error: Registration host error.
(No_PERMISSION) errcode = 163840009
ACE_Thread::setspecific() failed!: Resource
temporarily unavailable

In poa.debug.log it may appear as

[hub_impl::acquire_own_cred] system exception, ID 'IDL:omg.org/CORBA/NO_PERMISSION:1.0' Unknown vendor minor code id (9c40000), minor code = 9c40004, completed = MAYBE

Cause

Incorrect POA admin password or management node listener port specified during installation.

Resolution

Please make sure that you input correct POA (Control Panel) admin user and password when you try to install POA agent on the server. The specified password has to be of user 'admin', which will be reflected in guides in scope of POA-91087

Also please ensure that the password policies are configured correctly, as described in guide:

In case the password is correct, and message

The operation can not be completed because the following component is missing                  or is not running: hub (sc_name '', sc_id #0)', deprecated_codes = (6, 0), properties = { service_type: 'hub',sc_name: '',sc_id: '0', }

appears, please see KB #120784

Internal content