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Article ID: 121819, created on May 30, 2014, last review on May 30, 2014

  • Applies to:
  • Operations Automation 5.5


After upgrade of Exchange to SP3, client branding access points are inaccessible.


Upgrade wiped the related information on IIS servers.


It is necessary to re-push the information onto IIS servers:

  1. Go to System Director > Settings > Brands > B3 Communications > Exchange Branding > Protocols (OWA, Outlook, ActiveSync)
  2. Click 'Edit' and 'Submit'

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