Search Engine: Elastic

Article ID: 121695, created on May 22, 2014, last review on May 22, 2014

  • Applies to:
  • Plesk Automation 11.5


It is not possible to create MX record in domain DNS zone. The following error appears:

    Error: Mail exchanger host name must contain latin characters, digits, hyphens and points only. It should be valid domain name.


  1. Incorrect DNS name for "Mail exchanger".
  2. Incorrect customization of localization file DNS.xml.


  1. Make sure that you type correct DNS name under "Mail exchanger" (without symbols). Name should correspond the following rule:

  2. If you have localized Control panel, please check DNS.xml (example, "/usr/local/pem/ui/pem/resources-customization/tr_TR/lp/DNS.xml"). It should contain "MAIL_DOMAIN_LABEL.PATTER" as below:


33a70544d00d562bbc5b17762c4ed2b3 e0aff7830fa22f92062ee4db78133079 caea8340e2d186a540518d08602aa065

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